S:1 Spotlight Sessions

NHS Greater Glasgow and Clyde: Helping Us Grow – Engaging Staff, Involving Families

The Helping Us Grow Group (HUGG) is a unique collaboration of families and staff in the Neonatal Unit. The aim of the group is to support families as caregivers for their baby in partnership with staff as a model for Family Integrated Care (FIC).  

HUGG has an inclusive, grass-roots approach, based on core principles of listening, empowering staff and families and applying innovation. Since 2016, the team of parents and staff have led change in key areas of Family Integrated Care including communication, parent education, staff education, resources and environment and peer to peer support.

This presentation helped delegates to understand the role of involving patients and families to develop collaborative improvements in care. 

NHS Lanarkshire: Continence Care Project

Research has identified incontinence as a risk factor that increases skin damage, infection and falls in older people. This has a detrimental impact on peoples’ lives and, in turn, places increasing pressure on the health and social care system. As people are living longer and Scotland’s population is growing older, this great taboo needs to be tackled.

A partnership approach between South Lanarkshire Health and Social Care Partnership, North Lanarkshire Health and Social Care Partnership, NHS Lanarkshire and NHS National Services Scotland has made a significant impact on addressing this issue with a series of simple steps.

In this presentation, delegates heard about the impressive results achieved following work carried out in two care homes to develop and test continence promotion care bundles.

iHUB within Healthcare Improvement Scotland: Treating Dementia Post-Diagnostic Support in Primary Care

Focus on Dementia is the national improvement programme to lead, support and promote service improvement and modernisation across local dementia care systems.

The team is working in three local areas – East Edinburgh; Nithsdale in Dumfries and Galloway and Shetland – to improve the response to dementia in GP practices, as part of the modernisation of primary care and the integrated approach in health and social care in response to dementia.

In this presentation, delegates heard how testing dementia post-diagnostic support in these primary care settings is increasing the accessibility of post-diagnostic services. The aim is to encourage more people with memory worries to come forward earlier for dementia assessments; and to increase the confidence of GPs that making or referring on for a dementia assessment will be followed by good quality, person-centred support to help individuals to understand the illness, link better with services and plan earlier for future care options.