Poster categories
The poster categories for 2012 are based on the Healthcare Quality Strategy Ambitions – Person-centred, Safe and Effective as well as the supporting Infrastructure and Efficiency strand.
Please ensure that your abstract is linked to at least one of these poster categories. If your abstract cuts across more than one poster category, please choose the category which you think is most relevant.
Entries should make explicit reference to how your work contributes to the achievement of the Quality Ambitions. You will find the Quality Strategy Core Messages and Questions and Answers document useful in shaping your messaging.
Person-centred
There will be mutually beneficial partnerships between patients, their families and those delivering healthcare services which respect individual needs and values and which demonstrate compasion, continuity, clear communication and shared decision-making.
What we’re looking for
Innovative examples of services, initiatives and activities that seek to put people at the heart of decisions about their care and that involve people in how services are shaped and delivered. This could include activities that support staff, patients and carers to create partnerships which result in shared decision making or initiatives that inform and support people to manage and maintain their health, and to manage ill-health. This also involves involving service users to report and share accounts of their experience of a service as a whole or an intervention and how this is used as feedback into the service to adapt and improve.
Patient Experience and Patient Reported Outcome Measures (PEMs and PROMs) ‐ that is, people giving their account of the impact of the intervention(s) on their daily life will be welcome.
Safe
There will be no avoidable injury or harm to people from healthcare they receive, and an appropriate, clean and safe environment will be provided for the delivery of healthcare services at all times.
What we’re looking for
Innovative examples of services, initiatives and activities that seek to ensure that the environment as well as the regard and care people receive are clean and no harm is incurred when they come into contact with the health service. This Quality Ambition also acknowledges that patients are vulnerable when in need of healthcare and includes children’s services and mental health too.
Effective
The most appropriate treatments, interventions, support and services will be provided at the right time to everyone who will benefit, and wasteful or harmful variation will be eradicated.
What we’re looking for
Innovative examples of services, initiatives and activities that seek to ensure that appropriate and effective care is provided consistently for every person, every time.
This is a wide-ranging Quality Ambition which includes cost reduction (without quality reduction) and efficiency of service delivery. This includes the different stages along the age continuum for positive health and well-being; from early years through to adult health improvement and health maintenance and prevention of the population involving responsbility for one’s own health, and to complex needs as well as older people and supported self management.
Quality Infrastructure
The Quality Strategy recognises that there are a number of areas of work which support and facilitate NHSScotland and its partners to have the maximum impact on the three Quality Ambitions. At a national level these include: measurement; information technology; workforce, education and training; communication; and governance – collectively referred to as Infrastructure.
What we’re looking for
Innovative examples of services, initiatives and activities from one of the Infrastructure strands. There are other areas of work that support and facilitate the achievement of our Quality Ambitions too, e.g. administration where improvement methodologies have been used to achieve greater efficiency.
Efficiency
As a publicly funded service, NHSScotland has a duty to ensure value for money and to provide person-centred, safe, effective and efficient services to the people of Scotland. There is evidence of the human and high financial cost of poor quality and therefore improving both quality and cost is essential across NHSScotland.
What we’re looking for
Innovative examples of services, initiatives and activities that seek to improve quality and efficiency through improving experience, reducing unwarranted variation, removing waste and eliminating harm. We are particularly interested in examples where demonstrable benefits in terms of quality and efficiency have been achieved and are clearly described.